Frequently Asked Questions (FAQ)
Q1: What materials are your jewelry pieces made of?
Our jewelry is crafted using high-quality stainless steel, alloys, and carefully selected stones to ensure durability and lasting shine. We prioritize hypoallergenic materials suitable for sensitive skin.
Q2: How do I choose the right ring size?
We provide US ring sizes with corresponding inner diameters in the product descriptions. For the most accurate fit, please measure your finger or a well-fitting ring and compare it to our size guide.
Q3: Are your products suitable for daily wear?
Yes! Our pieces are designed to be durable and resistant to tarnish, making them perfect for everyday use. However, to keep your jewelry looking its best, we recommend avoiding prolonged exposure to water and harsh chemicals.
Q4: How do I care for my jewelry?
To maintain the shine, gently wipe your jewelry with a soft cloth after each use. Store your pieces in a dry, cool place away from direct sunlight. Avoid contact with perfumes, lotions, and cleaning agents.
Q5: What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase. Items must be in original condition. Please contact our support team at [email protected] for assistance.
Q6: How long does shipping take?
Shipping times vary depending on your location. Typically, orders within the United States arrive within 5-7 business days. You will receive tracking information once your order ships.
Q7: Can I purchase multiple items as a set or bundle?
Yes, some of our collections offer bundle discounts. Check the product pages for available sets or contact our customer service for personalized recommendations.